UPDATE: October 20th, 11:30PM EST
Turns out a wacky kernel failure caused the design:related app to require a rebuild from scratch. As fun as that sounds, we ran through the whole process a couple times and have been testing all of the functionality. The site should start to come back online for most people tomorrow morning, but it might take up to 24 hours to reach everyone. Thanks for your patience!
UPDATE: October 19th, 6:00PM EST
We came up with a plan last night after getting to the root of the problem. Something unusual happened to our server connections due to a hardware crash, which has slowed things down considerably in terms of getting the site back online. Unfortunately, the process is a bit time consuming, but we’ll post any additional updates here.
Apparently one of Amazon’s cloud servers crashed last night, which took down the design:related site/service with it. We ran into a snag after their servers restarted, and we’re working on fixing this asap to get things back online just as soon as we can. We apologize for the inconvenience!
UPDATED June 16, 2011:
To all of our amazing members and viewers:
It’s that time again! We’re working to scale our hardware and infrastructure on
Tuesday night, starting around 10pm EST Friday starting at 12:30AM EST.
The reason for the downtime mostly surrounds hardware upgrades—adding/replacing hard drives (with the fastest ones we could order), moving to a private server cluster configuration, upgrading CPUs and RAM—all while adding load balancers on top of new operating systems and software.
The main site, designrelated.com, will be down while as we go through a laundry list of items to smoothly migrate the application and all of our user data over to our custom server cluster.
Transferring everyone’s data and images will take quite a few hours, but we’ll be working to get things back up and running just as soon as we can on Friday.
Thanks in advance for your patience!
– Your friends @ design:related